May 23, 2017
Report and apology of web server failure and recovery
We would like to inform you that our company web site had been inaccessible because of a web server failure since around noon yesterday. A recovery work was finished early this morning and it is currently accessible normally. The details are as follows.
- Period of failure : From May 22, 2017 12:14 pm to May 23, 2017 5:00 am
- Failure event : Being inaccessible to our company web site
- Cause : Hardware failure in the cloud service we use
We sincerely regret any inconvenience the system failure has caused to customers and any other users.
For further information, please contact
- Public & Investor Relations Group, Corporate Communication Department, JVCKENWOOD Corporation
3-12, Moriya-cho, Kanagawa-ku, Yokohama, Kanagawa 221-0022 Japan