Release

The car-hailing service market is growing rapidly, mainly in the US, the world’s largest market, and is expanding globally, centering on Southeast Asia and China. Grab is the leading ride-hailing company in Southeast Asia and provides not only on-demand transportation services, including ride-sharing among individuals and a taxi-hailing service, but also various other services, such as food delivery, parcel delivery services as well as financial services. With the expansion of its business, ensuring the security of drivers who have registered with Grab’s ride-hailing service has become a priority for the company.

The pilot tests conducted jointly with Grab focus on a security service for drivers based on a dashcam with communication capabilities. The security service allows drivers to automatically transmit various data, such as video captured inside and outside their vehicles and location information, to a call center by pressing an emergency button. As a result, the security service enables support services to be provided quickly in an emergency and is expected to contribute to ensuring the safety of drivers by preventing crimes.

Following the pilot tests conducted by JVCKENWOOD and Grab with a total of 400 Grab vehicles  installed with the security service in three Indonesian cities — Jakarta, Medan and Palembang — JVCKENWOOD has moved on to commercialization. The pilot tests result showed that the system supports driver’s safety. As a next step, the commercialization of the system will start from Jakarta, followed by other cities such as Medan, Palembang and Surabaya.