May 23, 2017

Report and apology of web server failure and recovery

We would like to inform you that our company web site had been inaccessible because of a web server failure since around noon yesterday. A recovery work was finished early this morning and it is currently accessible normally. The details are as follows.

  • Period of failure : From May 22, 2017 12:14 pm to May 23, 2017 5:00 am
  • Failure event : Being inaccessible to our company web site
  • Cause : Hardware failure in the cloud service we use

We sincerely regret any inconvenience the system failure has caused to customers and any other users.

For further information, please contact

Public & Investor Relations Group, Corporate Communication Department, JVCKENWOOD Corporation
3-12, Moriya-cho, Kanagawa-ku, Yokohama, Kanagawa 221-0022 Japan
Mail: prir@jvckenwood.com

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